First rule- good listening
Good listening is first and foremost important rule of success. Every great person was and is good listener. Without following this rule no one can become the great. Good listening help to better understand assignment and what is expected of you; build rapport with coworkers, bosses and clients, resolve problems with customers and with other people.
Good listening is active process. When you are listening well, you will really feel tired after speaker has finished. To know how to be good listener